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FAQ

Frequently Asked Questions

  1. Do you ship overseas? Unfortunately no, we only ship to the Contiguous United States, better known as the Lower 48 States.

  2. Will I be charged sales tax? Currently, we only charge sales tax for items being delivered to the State of Ohio. 

  3. Do you have financing? Yes we do, information can be found here.

  4. Will I be notified when my item ships? Yes, you will be notified by email with the tracking information. You will also be notified when your item is out for delivery.

  5. How long until my item is delivered? Each product on our website will show you an expected shipping or delivery time. A lot of our products ship within 1-2 business days and will arrive to most people in less than a week. Some of our bigger items or custom made items can take 3-5 business days to ship and are delivered by a semi truck.  The actual delivery time will vary by the delivery company. Smaller items are typically delivered by UPS or FedEx, while the larger items are delivered by trusted freight companies.

  6. What if my item arrives broken? Please see our Shipping Policy.

  7. What if my item malfunctions? If your item doesn't work as expected it could be a mere setup or installation issue. It could also be that a part of your item is faulty. In either case please contact us and we can put you in touch with the manufacturers technical support team and they will get the issue taken care of for you.

  8. What credit cards do you accept? We accept any major credit card including American Express, Visa, and Mastercard.

  9. What if I find a better price after purchasing? Please see our Low Price Guarantee.

  10. Do you offer quantity discounts? Yes we do, please contact us with the URL of the products you would like to purchase and and the quantity, and we will get back to you with a better rate.

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★ Our Reviews

Reviews

171 reviews
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fountian

I was very pleased with Yard focus for my order of the fountain pump and the lights. The lights were backordered but they did a great job of keeping up to date on the progress and shipment. Unfortunately i have torn my achilleas tendon and i am not able to hook them up yet but at this time see no reason i should have any trouble with the lights. The pump works great. I highly recommend Yard Focus for your pond needs.

Thank you for your kind words Joe and we hope your tendon heals quickly. Thank you for shopping with us!

Wildlife fire pit

This is one great little fire pit. We were surprised that it actually came with accessories like the poker, cover, grate and grill grate. The patina is amazing and we’re looking forward to enjoying it for a long time. Good sized for the price and the shipping was fast for such a large item. Really happy with this purchase 

Thank you Jennifer & Michelle for shopping with us, we appreciate you!

Patina Texas Longhorn Steel Fire Pit

Love it! Hook 'em Horns!

We're glad you're loving your new Texas Longhorn fire pit Mike, thank you for shopping with us!

Great value

I was impressed with the solid construction for the price. Not filmsy at all - feels sturdy. Also came with a cover - unexpected surprise. I’m very happy with this.

We're glad you're impressed Allen, thank you for shopping with us and for your review!

Outstanding service and product!

This order was received just two days after it was placed! That is a phenomenal turnaround rate for a purchase online! We are exceptionally pleased not only with the fire pit but with the customer service. We would gladly order from this company again. Thanks for the incredible service and deal!

Thank you for the kind words Lauren, we really do appreciate your business!